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Login in to Your Library Account and navigate to the Checkouts tab. All of your items will display with their due dates. The option to renew is on the same page.

The Library's research databases contain high quality information that is usually not available online for free. Additionally, information in our research databases are indexed, which means that they have been assigned subjects and other metadata which can make finding information related to your topic easier, and they often include specialized filters that aren't available on Google.

Since research databases don't interpret searches the same way that Google does, it can be daunting to search in them for the first time. The Library offers a variety of research guides to help you find information in the library's database, and our team of librarians is always happy to assist you with navigating the library's research databases.

There is! The Everything search option on the WorldCat Discovery Search box on the Library's homepage will search almost all of the library's collections. This searches all of our books and ebooks, as well as most of our research databases.

Here you go.

If you are not able to return items in person to the Library Services Desk or book drop, we highly recommend requesting a tracking number when shipping materials back, as we cannot waive fines for lost materials without proof that the materials were delivered to campus. If you are not able to return your materials by in person to the Library Services desk or book drop, or via mail, please contact the Library.

Nope. You are placing the request exactly right! We bend the library system to our will to facilitate the Book Request service and unfortunately cannot customize that wording.

To ensure that the item is mailed to you, select the Mail Delivery option, and include your current address in the notes field.

There could also be something weird going on with a browser setting, or an issue with the database itself. We recommend trying the following troubleshooting tasks:

1. Exit out of your browser completely, and try accessing the database again.
2. Confirm that you are signed into the Norwich SSO portal with your Norwich University email address and password.
3. If you are using a bookmarked link, your browser may not be authenticating properly or is trying to link to an old session. Try accessing the database directly from the A-Z Database List. If you are able to access the database using the A-Z Database List, you'll need to update the bookmark to the permalink for the page you are viewing. The library's page on creating permalinks includes instructions for how to do this for most of our databases.
4. Try clearing your browser's cache. Sometimes, your browser holds onto old session information in the cache, which can make the database stop working correctly.
   1. How to clear the Firefox cache
   2. How to manage and clear your cache and cookies (Microsoft Edge)
   3. Clear the history, cache, and cookies from Safari
   4. Clear cache & cookies (Google Chrome)
5. If you've tried everything and it's still not working, contact library@norwich.edu for assistance. Include the database you are trying to access, as well as the browser that you are using. If possible, we recommend including screenshots of the error page(s) you are running into, to help us identify and duplicate the issue.

Though a lot of these readings are in JSTOR, not all of them are! The easiest way is to use the Articles tab on the Search the Kreitzberg Library box and search by the name of the periodical the article is in, not the name of the article itself. The search results will tell you what research databases we have the periodical through. The How to Find a Specific Article guide walks you through the whole thing step-by-step.

Librarians are available 7 days a week via email when classes are in session. We are available via our online chat from 9am-4:30pm EST, Monday through Friday, and 6:30pm-9:30pm EST, Monday through Thursday.  During the summer, librarians are unavailable in the evenings.  We are truly dedicated to answering all inquiries  within 24 hours, so please let us know if you need help!

The library's website is mobile friendly, and most of our research databases are mobile device friendly. Keep in mind that while library resources are available on mobile devices, they may be harder to navigate or lack some features that are available on the desktop version.

On-campus students, faculty, and staff can request print items through interlibrary loan. Our Requesting Materials from Other Libraries guide walks you through the process of submitting a request. Books typically take 1-2 weeks to arrive from another library, depending on availability and shipping times.

While the library is able to request print books through interlibrary loan for on-campus users, the short loan periods on interlibrary loan books there is not enough time to ship items to online and distance learning students and guarantee you enough time to use them. For our online and distance students, we recommend visiting your local public library, as many offer free or low-cost interlibrary loan services. Many academic libraries also welcome community members to use their collections in-house, and some even offer community member borrowing privileges.

There are a few reasons this happens:

1. The item you are viewing is an e-book. The library is unable to borrow full e-books via interlibrary loan, and we cannot place holds on electronic materials.
2. The item is part of the library's collections, but is on course reserve, or is part of a non-circulating collection, like our Reference collection or Special Collections.
3. The item is in the library's collections, but is checked out.

 

No. After downloading the article, it is yours to keep and use for your research. Keep in mind that files on Article Exchange are only available for a limited amount of time and may have a limited number of views or downloads. Make sure to download the PDF right away so you don't forget. 

Library research databases do not understand the way we talk (natural language) like internet search engines do, so it is important to only search for the most essential terms related to your topic (keywords). This video/guide explains why keywords are important and how to come up with them.

Sometimes, the database you're searching in doesn't have resources about your topic, and a different database might be more suited to your research. Sometimes, it's just that you have a topic that doesn't have a lot of existing research! Our librarians can help you define and further develop your research strategy if you're having trouble finding resources.

We recommend visiting the library's research guide on Finding Articles by Topic to get a more detailed answer to this question.

If you're just starting out research, we recommend searching WorldCat Discovery (the search box on the Library's homepage). If you've already done some research, or have a very specific research topic, you may want to try searching in one of the Library's subject-specific research databases.

Many of the library's research databases provide a limiter for Scholarly Articles, although it is sometimes listed as "Peer reviewed". You will usually see the option with the main search box or along the side of your search results.

We are glad to help with citation questions on specific items, but we also encourage you to try it out for yourself! Our Cite My Sources guide points to great resources online and the OWL at Purdue is particularly excellent with assistance for MLA, APA and  Chicago.

Library research databases are searchable collections of articles and other information, usually focused on a specific subject or range of subjects. Each item in the database has a record, which includes information about the item, like it's subjects, author(s), publication, date, and unique identifiers. Research databases allow you to search and filter these fields, which can make it easier for you to locate information relevant to your research.

While the library offers our WorldCat Discovery search, which searches almost all of the library's collections, it misses out on some of the library's unique databases and primary source collections. Additionally, many of our databases have specialized search options specific to those databases, which can make finding the perfect article for your search even easier.

If you aren't finding the resources you need for your research using WorldCat Discovery, chat with a librarian! They can recommend databases and other search strategies to help you find relevant resources.

Since each database we subscribe to has a different collection of journals, e-books, and other resources, we subscribe from a variety of vendors. Each vendor has their own interface, which can cause some initial frustration. While the databases may look different depending on the platform, your search strategies and keywords should work the same in each.

If you ever need assistance navigating a specific database interface, you can always ask your friendly librarians for help! Our email is checked 7 days a week, and we are available via online chat during throughout the day during the week.

The library does it's best to subscribe to databases that provide the most access to full-text items, but unfortunately, we can't subscribe to every journal. Additionally, some of our databases index content that's available in full text from other databases, or that the library subscribes to directly. That's why it's important to use the Check for Full Text link to look for access across all of our research databases. 

If the library doesn't have access to the item that you're looking for, we can often find it via interlibrary loan. Articles and book chapters are typically received within 24 hours of your request being submitted. Instructions for requesting items via interlibrary loan can be found on our Requesting Materials from Other Libraries guide.